Regular Office Hours

Our office is open Monday through Friday from 9am – 5pm (GST -6). Any messages left past
5pm or on weekends will be checked the next business morning.

Primary International Number

+1(800) 676-2018 (toll free from US)
+1(877) 531-2037 (toll free from US)

Primary Local Numbers

Country code – 506
If dialing from a land line outside of Costa Rica, dial 011-506, then the number.
2278-6062
2278-6058

Email

info@OutwardBoundCR.org

Fax Number

+506-2278-6055 (Local Costa Rican Number)
+1 (866) 374-2483

Course Updates

Visit our blog and Facebook fan page for weekly – if not more frequent – updates. Whenever possible, we include photos of the group along with brief anecdotes about their experience. We ask that you please understand that most groups spend the vast majority of their experience away from our main rainforest base facility. Thus, we are not able to upload any photos of their experience until they return from their adventures.

Phone & Email Accessibility

Please note that students who are on courses shorter than 30 days will likely not have access to phones or computers except in the event of an emergency. Other than a phone call upon his or her arrival, you should not expect to hear directly from your student for the duration of his/her adventure.

Students on courses between 30-85 days will have at least one transition day while on course. Transition days frequently include time to visit an internet cafe where students will likely have the opportunity to check their email, place international phone calls and reconnect with friends and family back home.

Note: Outward Bound Costa Rica will work with students to resolve any academic or medical situations needing phone or email. We ask that families try to give our office as much advance notice of pending deadlines as soon as possible to ensure sufficient time for planning.

Getting Messages to Students On-Course

We recommend email as the best delivery method. Send an email to: students@outwardboundcr.org (please specify the student’s name and course in the subject line)

For courses of 15 or fewer days, please note that students will only be at our rainforest base facility (where emails are received) on the first and last day of their course. So they will not receive any messages you send until the day before they fly home.

Sending Items Via Snail Mail

To mail a letter or package to a student:

Letters

Because it can take up to 30 days for letters to reach our base from the U.S. or Canada, we do not recommend sending them to students on courses less than a month in duration. Please do not send any letters by courier or certified mail.

Best address for letters:
Attn: Name of student
Outward Bound Costa Rica
PO Box 025331
SJO-829
Miami FL 33102
USA

Packages

Package delivery requires advanced coordination with the Outward Bound Costa Rica Communications Office. In general, we discourage sending care packages or non-urgent items.

Best address for packages:
Attn: Name of student
Outward Bound Costa Rica
PO Box 1817-2050
San Pedro, San Jose
Costa Rica 02050

Reaching Us in an Emergency

In the event of an emergency during which you must contact a staff member or student on course, please follow the below instructions:

• 1) Call our primary international or local number:
  Primary International Phone Number: 1-800-676-2018 (toll free)
  Primary Costa Rica Phone Number: 011-506-2278-6062 Note: Messages left after 5 p.m. on a weekday are checked the following weekday morning.
• 2) If it is urgent and during a weekend or between 5 p.m.-9 a.m. on a weekday, please call the following Costa Rican numbers:
  Costa Rica’s country code is 506. If calling from a land line outside of Costa Rica, dial 011-506, then the number. If calling from a cell phone, dial +506 then the number or 011-506 then number.
  Communication Director Home: 2278-6085 (011-506-2278-6085)
  Communication Director Mobile: 8352-1329 (011-506-8352-1329)
  
  Program Director Mobile: 8323-5037 (011-506-8323-5037)
  Executive Director Mobile: 8883-9838 (011-506-8883-9838)
• 3) Send an email to enrollment@outwardboundcr.org AND to commdirector@outwardboundcr.org.
• 4)International Fax Number: 1-866-374-2483
  

Note: Always leave return contact numbers and indicate the action you would like Outward Bound Costa Rica to take regarding the emergency.